1. Acceptance of Terms

By accessing, downloading, or using any templates, calculators, or tools provided by ZeroDefectPizza (collectively, the "Services"), you accept and agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you must not use our Services.

These Terms constitute a legally binding agreement between you (the "User" or "you") and n-TIEREX Martin Schneider GmbH, operating as ZeroDefectPizza ("we," "us," or "our").

2. Description of Services

ZeroDefectPizza provides free quality management resources, including but not limited to:

3. Permitted Use

3.1 You MAY use our Services for:

• Personal quality management activities
• Internal business use within your organization
• Educational and training purposes
• Internal presentations, reports, and documentation
• Process improvement and problem-solving activities
• Creating derivative works for your own internal use

3.2 Commercial Use

You may use our templates and tools in a commercial business context (e.g., using a template to document a real quality issue at your company). However, you may NOT sell, license, or redistribute our templates as your own products.

4. Prohibited Use

5. Accuracy and Limitations

5.1 Nature of Results

All calculations, analyses, and template outputs are estimates and examples based on:

• Your input data
• Industry benchmarks and general best practices
• Standardized methodologies (e.g., PAF model, 8D process, FMEA standards)
• Generalized assumptions that may not apply to your specific situation

5.2 Limitations

5.3 No Guarantee of Accuracy

While we strive for accuracy and quality, we make NO GUARANTEE that:

• Templates are error-free or complete
• Calculations reflect your actual costs or metrics
• Results will lead to specific business outcomes
• Templates comply with your industry's specific requirements
• Methodologies are suitable for your particular use case

You are responsible for verifying all outputs and adapting templates to your specific needs.

6. No Professional Advice

6.1 Educational Tools Only

6.2 Consult Professionals

For decisions affecting your business, you should:

• Consult with qualified professionals (quality consultants, auditors, lawyers, accountants)
• Verify all templates meet your industry's regulatory requirements
• Conduct appropriate internal reviews before implementation
• Adapt templates to your organization's specific processes and standards

We are not responsible for any business decisions made based on our templates or tools.

7. Intellectual Property Rights

All intellectual property rights in our Services, including templates, calculators, designs, text, graphics, logos, and methodologies, are owned by n-TIEREX Martin Schneider GmbH / ZeroDefectPizza or our licensors.

8. Data Privacy

8.1 Downloaded Templates

8.2 Online Calculators

• Calculations are performed in your browser (client-side) where possible
• We do NOT store your calculation inputs unless you explicitly save results
• Anonymous usage statistics may be collected for improvement purposes

8.3 Email Collection

When you download templates, we may collect your email address for:

• Delivering the download link
• Sending template updates and improvements
• Newsletter (only with your explicit consent)

See our Privacy Policy for detailed information. You may unsubscribe at any time.

9. Disclaimer of Warranties

10. Limitation of Liability

Even if we have been advised of the possibility of such damages.

10.1 Maximum Liability

If, despite the above, we are found liable, our total liability shall not exceed:

• The amount you paid for use of the Service (if any), or
• €100 (one hundred euros), whichever is greater

11. Indemnification

You agree to indemnify, defend, and hold harmless n-TIEREX Martin Schneider GmbH / ZeroDefectPizza, our affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your use or misuse of our Services
• Violation of these Terms
• Violation of any rights of third parties
• Business decisions made based on our templates or tools
• Any modifications you make to our templates
• Your failure to comply with applicable laws or regulations

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective:

• Immediately upon posting on our website for new users
• 30 days after posting for existing users

Your continued use of our Services after changes constitutes acceptance of the modified Terms.

We recommend checking this page periodically for updates. Material changes will be announced on our website.

13. Termination

We may terminate or suspend your access to our Services immediately, without notice, for any reason, including violation of these Terms.

Upon termination:

• Your license to use our Services ends
• You may retain copies of templates already downloaded for your records
• Sections 7-11 of these Terms survive termination

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding conflict of law provisions.

Any disputes arising from these Terms or use of our Services shall be subject to the exclusive jurisdiction of the courts of Munich, Germany.